Service Requests

Fast Service for Policy Changes, COIs, and Claims

Need a COI today? Policy change? We're here to help. Most requests processed same day.

What Do You Need?

Select a service to get started

Request COI

Certificate of Insurance for brokers, shippers, or contracts. Same-day delivery available.

Policy Change

Add/remove coverage, change limits, update information, or make endorsements.

Vehicle/Driver

Add or remove vehicles/drivers from your policy. Update VINs, values, or driver info.

Claims Assistance

Report a claim or get help with an existing claim. We'll guide you through the process.

Certificate of Insurance Request

Request a COI for your brokers, shippers, or contracts

Please provide the complete information for the party requiring the COI

COIs are typically emailed within 24 hours. Same-day requests available if submitted by 2pm ET.

Policy Change Request

Request changes to your existing policy

Most policy changes are processed within 24 hours. Some changes may require carrier approval.

Add/Remove Vehicle or Driver

Update your policy with vehicle or driver changes

Vehicle Information

Vehicle/driver changes are typically processed within 24-48 hours. MVR checks may be required for new drivers.

Claims Assistance & Reporting

We're here to help you through the claims process

Claims Hotline

For immediate claims reporting, contact our claims department:

Claims Phone: (614) 974-6067
Claims Email: Claims@TrisafeInsurance.com
Hours: Available 24/7 for claims reporting

What to Do After an Accident

  1. Ensure Safety: Check for injuries and move to safe location if possible
  2. Call Authorities: Contact police for accident report
  3. Exchange Information: Get other driver's info, insurance, and contact details
  4. Document: Take photos of damage, scene, and any injuries
  5. Get Witness Info: Collect names and contact info of witnesses
  6. Report Claim: Contact us immediately to report the claim

Report a Claim Online

Upload photos of damage, police report, or other relevant documents

For emergencies: Call (614) 974-6067 immediately. Online submissions are reviewed during business hours.

Service Hours & Contact

Service Hours

Monday - Friday 8:00 AM - 6:00 PM EST
Saturday 9:00 AM - 1:00 PM EST
Emergency Claims 24/7
Response Times
  • COI Requests: Same day if submitted by 2pm ET
  • Policy Changes: 24-48 hours
  • Email Inquiries: Within 4 business hours
  • Quote Requests: Within 24 hours
  • Claims Reporting: Immediate response for emergencies

Contact Information

Phone:
(614) 974-6067
Email:
Sales@TrisafeInsurance.com
Fax:
(614) 555-0123
Mailing Address:
TRISAFE Insurance Group
P.O. Box 1234
Columbus, OH 43215

Need Immediate Assistance?

Call us directly for urgent service requests, claims reporting, or time-sensitive needs.

(614) 974-6067 Email Us